Accidents happen, there is no avoiding that. Negligence, exhaustion, being distracted on the job site and yes, at times, alcohol and drug consumption, or even simple bad luck, can all lead to an accident occurring on your job site.
Using incident reporting apps like the one offered by 1st Incident Reporting can help you effectively manage the incident by improving communication, simplifying incident documenting and reporting as well as helping you gather data in an effort to prevent future incidents from occurring.
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But what other steps can you take to make your incident management even more effective? Let’s take a look at the 6 steps below:
- Take Action – if the incident affects other parties and delays a business process, a meeting should be called with the area supervisors whose areas will be affected or with the workers if the event affects work routines.
Explain the situation and how it will affect them as well as what actions are being taken to resolve the matter and restore working order. People without answers and concrete plan get frustrated. So even if resolution will be delayed, explain to your staff why it is delayed and give them a timeline they can work with.
- Prioritize – when it rains it pours and when one accident happens, usually another incident is following closely behind it. Do not panic and rush around without a plan. Ask yourself, which incident is the most damaging to a steady work flow? That is the one you need to address first. If the workers can continue some semblance of progress, direct your attention to the more urgent one and leave a supervisor in charge to oversee the less important one to ensure the situation does not escalate.
- Be Prepared – try to think through most common occurrences and work out the cost of their resolution ahead of time. In panic we often overreact, especially when deadlines are involved, and reach for the immediate solution regardless of the cost. Having contacts and extra equipment, staff or supplies on standby can help you avoid panicked spending. Having a clear idea of how much this incident will cost to repair will help you prioritize the spending.
- Delegate – by having direct involvement in resolution of an accident and knowing their role in the chain of events will help the workers to remain calm and focused rather than mill about underfoot and possibly cause an even larger problem.
- Grab-n-Go – in the case of injury, create a grab and go kit for the injured workers who need to go to the hospital. Such kits should include but not be limited to:
- Letter to Medical Provider
- Medical Status Form
- Job Description Template
- First Report of Injury
- Incident Investigation Report
- Customizable Grab n Go Envelope
Have this kit ready in the envelope for quick access and to avoid fumbling with files and paperwork later when the emergency is taking place.
- Incident Management Apps – cannot be underestimated. Not only do they help you notify the necessary parties immediately and dispatch help instantly but they also help to streamline incident reporting process making it less of a hassle allowing you to focus on incident resolution.
Having a set system in place will make your site incidents more manageable and less damaging to your staff and to your business. It will also help your team feel more confident in the safety and security of the job site as well as have more confidence in their management team.
Start your 14 day free trial of 1st Incident Reporting app today and find out how you can manage your work related incidents TODAY!