Your security force is your eyes and ears during the busiest times of the day to when the world is asleep and you need a trustworthy sentry to make sure you’re protected. Since there are a lot of stigmas that accompany the people who choose to put on the uniform and become security guards, we thought we’d walk a mile in their shoes for a few paragraphs to shed some light on what exactly it means to do the job.
Being the Face.
When you work for a busy building, you’ll be interacting with people all day long. Anyone that works in client-facing environments knows it can be a stressful job. They say telephone customer service agents have some of the highest stress levels, so imagine having to deal with them directly. As well as being present and authoritative, the men and women on the security detail still have to be friendly and approachable. No matter what, staying vigilant is job number one, but representing yourself in a professional way isn’t far behind.
Security Never Sleeps
Of course, we’ll all be tempted to imagine the famous trope of the security guard asleep on the job. And let me tell you, you’ll understand that it’s not so farfetched if you know what they have to do every shift. Aside from the possibility of overnight hours, they have to survey their route to ensure that everything is secure. On top of that, they need to be at full function at all times. Staying alert when when it’s easy to succumb to boredom and tiredness isn’t as easy as it looks. The name of the game is constitution.
Keeping everything on the Level
Job number one for your security team isn’t emergency response, it’s reporting. One of the goals of patrolling is of course to make sure that nothing shady is going on.But those types of incidents are few and far between. Your main duty will be to do a walk-around and make sure entry points are secure and write reports that detail daily activities, findings and detail any incidents that occur during shifts. In short, you’re there to watch over property, reduce loss from B&Es, vandalism or other security incidents and you keep the site secure by providing the most detailed accounts of possible issues in the future.
Just like any other job, some people have what it takes and others don’t. And choosing the right people for the job can make a huge difference when something goes wrong. Because let’s face it, you didn’t hire them for when everything goes right.